If the product is not faulty you may return any product you have purchased to us in its original condition within 30 days of the date it was delivered to you and receive a refund. In order to take advantage of this, you must (a) complete, sign and date the returns form included with our original delivery and return the products to us using the prepaid returns postage labels included inside your parcel; and (b) return the product to us in the same condition as received and if possible with all packaging. If we consider any returned product to have been used/worn/washed or tags or labels are missing or removed, we may reject the return and not to give a refund.
You should obtain and keep proof of postage in case you need it as evidence that you have returned the product to us as the returned products are your responsibility until they arrive at our warehouse.
We do not accept returns of underwear or swimwear under our 30 Day Returns policy.
We do not provide prepaid returns postage labels in Italy. If your delivery address is in Italy, please contact us at firstname.lastname@example.org within the 30 days period to arrange collection of your products.